For anyone who has ever dealt with insurance companies knows that they can be very difficult to work with. They are always very eager to collect premiums, but when it comes time to settle a claim they are generally not as eager. For this reason they have developed a reputation with many people that is less than positive. It can be very frustrating when a consumer pays insurance premiums in good faith for many years, and then when something happens the insurance company does not step up and do the right thing.
This hit a new low after Hurricane Sandy. There have been several class action lawsuits filed by homeowners and business owners in the Northeast as a result of insurance companies not paying claims on damages resulting from the hurricane. This is truly a tragic circumstance. Even the government has been dragged into this lawsuit. These victims are at their most vulnerable point, indeed assistance for the most basic needs, such as food and housing.